Effective Date: January 1, 2026

1. Introduction

Welcome to Hewlettexpertsllc.com (“Website,” “Company,” “we,” “our,” or “us”).

We respect your privacy and are committed to protecting the personal information that we collect through our Website, online store, customer support channels, and printer setup and technical support services.

Hewlettexpertsllc provides printers, printer accessories, ink and toner supplies, replacement parts, printing products, and related equipment. We may also provide printer setup, installation, configuration, troubleshooting, and technical support services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, how long we retain it, and what privacy choices may be available to you.

By accessing or using Hewlettexpertsllc.com, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with our Website and services.

We may collect information directly from you, automatically from your device, or from third-party service providers that assist us with operating our business.

2.1 Information You Provide Directly

When you place an order, create an account, contact us, request support, or schedule a printer service, we may collect:

Full name
Email address
Telephone number
Billing address
Shipping address
Company name, if provided
Account information
Order information
Service appointment information
Customer support communications
Information you provide through contact forms
Information you provide when requesting printer setup or troubleshooting
Information necessary to process returns, refunds, or warranty-related requests

Please do not provide unnecessary sensitive personal information through forms, email, chat, or customer support channels.

3. Payment Information

When you purchase products or services through our Website, payment information may be processed by third-party payment processors.

Depending on the payment method available at checkout, payment providers may process information such as:

Payment card information
Billing information
Transaction amount
Payment status
Transaction identification information
Fraud-prevention information

We generally do not need to store your complete payment card number on our own systems.

Payment processors may collect and process payment information according to their own privacy policies and terms.

We may receive limited payment-related information, such as payment status, transaction identifiers, and the last few digits of a payment card where provided by the payment processor.

4. Order and Transaction Information

When you purchase a product or service from us, we may collect and maintain information relating to the transaction, including:

Order number
Products purchased
Product quantities
Order amount
Purchase date
Payment status
Shipping information
Delivery information
Tracking information
Return or refund information
Customer service communications
Warranty-related information

We use this information to process and manage your order and maintain appropriate business and transaction records.

5. Printer Setup and Technical Assistance Information

If you purchase or request printer setup, installation, troubleshooting, configuration, or technical assistance services, we may collect information necessary to provide the requested service.

Depending on the service, this may include:

Printer manufacturer
Printer model
Printer serial number, where necessary
Operating system
Device type
Driver or software information
Network or Wi-Fi configuration information
Description of the technical problem
Error messages
Service appointment information
Information provided during technical assistance

We only request information reasonably necessary to provide the requested service.

Customers should not provide passwords, payment credentials, authentication codes, or other highly sensitive information unless specifically necessary and requested through an appropriate secure process.

6. Remote Technical assistance

Certain printer setup or troubleshooting services may involve remote technical assistance.

If remote support is provided, we may collect limited technical information about the device or system necessary to diagnose and resolve the issue.

Remote support may involve information such as:

Device type
Operating system
Printer configuration
Software and driver information
Network configuration
Error messages
Technical logs or diagnostic information

Remote access will only be performed when authorized by the customer through the applicable support process.

Customers should close or protect confidential documents and information before authorizing remote technical assistance.

We do not intentionally request access to unrelated personal files or information.

7. Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically.

This may include:

IP address
Browser type
Device type
Operating system
Language preferences
Approximate geographic location
Referring website
Pages viewed
Links clicked
Date and time of visits
Session information
Website interaction information
Cookies and similar technologies

This information may be used for website security, analytics, performance monitoring, troubleshooting, advertising measurement, and improving the user experience.

8. Cookies and Similar Technologies

Hewlettexpertsllc may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

Keep the Website functioning properly
Remember preferences
Maintain shopping cart information
Maintain login sessions
Understand Website usage
Analyze traffic
Improve Website performance
Measure advertising campaigns
Detect fraud and suspicious activity
Provide relevant advertising where permitted

Some cookies may be necessary for Website functionality, while others may be used for analytics or advertising.

You can control or disable certain cookies through your browser settings or other cookie-management tools made available on our Website.

Disabling certain cookies may affect Website functionality.

9. Analytics Services

We may use third-party analytics services to understand how visitors use our Website.

These services may collect information such as:

Pages visited
Time spent on pages
Device information
Browser information
Approximate location
Traffic source
Website interactions
Conversion information

Analytics services may use cookies, pixels, or similar technologies.

Examples of services we may use include Google Analytics or similar analytics platforms.

The specific services used may change over time.

10. Advertising and Marketing Technologies

Where applicable, we may use third-party advertising and marketing technologies, including services such as:

Google Ads
Google Tag Manager
Google Analytics
Google Shopping
Meta advertising technologies
Microsoft Advertising
Other advertising or analytics platforms

These services may process information relating to Website visits, advertising interactions, device information, conversions, and other online activity.

We may use this information to:

Measure advertising performance
Understand customer interactions
Improve advertising campaigns
Measure conversions
Display relevant advertisements
Prevent advertising fraud
Improve Website functionality

Third-party advertising providers may use cookies, pixels, device identifiers, or similar technologies according to their own policies.

Advertising and tracking practices may vary depending on the services active on our Website at a particular time.

11. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

Process and fulfill orders
Process payments
Deliver products
Provide printer setup services
Provide printer installation services
Provide technical support
Troubleshoot printer problems
Schedule service appointments
Respond to customer inquiries
Communicate about orders and services
Send order confirmations
Provide shipping and tracking updates
Process returns and refunds
Handle warranty-related requests
Prevent fraud and unauthorized transactions
Maintain Website security
Improve our Website
Improve our products and services
Conduct analytics
Measure advertising performance
Send promotional communications where permitted
Maintain business and transaction records
Comply with legal requirements
Enforce our agreements and policies
Protect our rights, property, and customers

12. Legal Bases for Processing

Where required by applicable privacy laws, we may process personal information based on one or more lawful grounds, including:

Performance of a contract
Your consent
Compliance with legal obligations
Legitimate business interests
Fraud prevention
Website and information security
Customer service
Protection of legal rights

Where we rely on consent, you may withdraw your consent where permitted by law.

Withdrawal of consent does not affect processing that occurred before consent was withdrawn.

13. How We Share Personal Information

We do not sell personal information for money.

We may disclose personal information to trusted third parties when reasonably necessary to operate our business, provide products and services, or comply with legal requirements.

These parties may include:

Payment processors
Banks and financial institutions
Shipping carriers
Delivery services
Product suppliers
Manufacturers
Website hosting providers
Cloud service providers
Customer support providers
Email service providers
Fraud prevention providers
Analytics providers
Advertising platforms
Information technology providers
Professional advisors
Legal or accounting service providers

These service providers may process information on our behalf or independently according to their own terms and privacy practices.

14. Legal and Security Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to a court order, subpoena, or legal process
Respond to a valid governmental request
Detect or prevent fraud
Investigate security incidents
Protect our customers or employees
Protect our Website and systems
Enforce our Terms & Conditions
Protect our legal rights or property
Prevent harm or unlawful activity

We may also disclose information in connection with a business transaction such as a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable law.

15. Information We Do Not Intentionally Collect

Hewlettexpertsllc.com is not intended to collect highly sensitive personal information unnecessarily.

Unless specifically required for a lawful business purpose, we do not intentionally request information such as:

Social Security numbers
Government identification numbers
Medical information
Biometric information
Financial account passwords
Payment card security codes through ordinary support communications

Customers should not submit unnecessary sensitive information through contact forms, email, chat, or other Website communications.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The nature of the information
The purpose for which it was collected
The customer relationship
Order and transaction requirements
Customer service requirements
Legal and regulatory requirements
Tax and accounting obligations
Fraud prevention
Dispute resolution
Enforcement of agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

17. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

Security measures may include:

HTTPS/SSL/TLS encryption
Secure payment processing
Access controls
Authentication mechanisms
Firewall and server protections
Malware and security monitoring
Software and security updates
Restricted access to personal information
Service-provider security controls
Backup and recovery procedures

No method of Internet transmission or electronic storage is completely secure.

Therefore, although we take reasonable precautions, we cannot guarantee that personal information will always be completely secure.

The FTC similarly recommends that businesses understand what personal information they hold, limit collection and retention, protect the information they keep, and securely dispose of information when it is no longer needed.

18. Data Breach and Security Incidents

If we become aware of a security incident involving personal information, we will evaluate the incident and take reasonable steps appropriate to the circumstances.

Where notification is required by applicable federal or state law, we will provide notice in accordance with those legal requirements.

Depending on the nature of the incident, notification may be provided by email, mail, Website notice, or another legally permitted method.

19. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Know or Access

You may have the right to request information about the personal information we collect, use, or disclose and to request access to certain personal information.

Right to Correct

You may request correction of inaccurate personal information, subject to applicable legal limitations.

Right to Delete

You may request deletion of certain personal information, subject to exceptions permitted or required by law.

Right to Opt Out

Where applicable, you may have the right to opt out of certain forms of targeted advertising, sale of personal information, or sharing of personal information.

We do not sell personal information for monetary consideration.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent where permitted by law.

Right to Data Portability

Where required by applicable law, you may request certain personal information in a portable format.

Right to Non-Discrimination

Where applicable law provides such a right, we will not discriminate against you for exercising your privacy rights.

Privacy rights vary depending on the jurisdiction in which you reside.

20. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances, these rights may include the right to:

Know what personal information is collected
Access personal information
Request correction of inaccurate information
Request deletion of certain personal information
Obtain information about categories of personal information collected or disclosed
Opt out of certain targeted advertising or sharing activities
Limit certain uses of sensitive personal information where applicable
Exercise applicable privacy rights without unlawful discrimination

Hewlettexpertsllc.com does not sell personal information for monetary consideration.

If our Website uses advertising or analytics technologies that constitute “sharing” or targeted advertising under applicable California law, California residents may have additional opt-out rights.

California residents may submit a privacy request using the contact information provided in Section 24 of this Privacy Policy.

We may need to verify your identity before completing certain requests.

21. Other U.S. State Privacy Rights

Several U.S. states have enacted comprehensive consumer privacy laws that may provide residents with rights relating to their personal information.

Depending on where you live and whether the applicable law covers our business, you may have rights concerning:

Access
Correction
Deletion
Data portability
Opting out of targeted advertising
Certain profiling activities
Sale or sharing of personal information
Appeal of certain privacy-request decisions

Eligibility and available rights vary by state.

We will handle valid privacy requests according to applicable law.

22. How to Submit a Privacy Request

To exercise an applicable privacy right, contact us using:

Email: support@hewlettexpertsllc.com

Please clearly identify the nature of your request.

We may request additional information reasonably necessary to verify your identity and protect against unauthorized access to personal information.

We generally will not fulfill requests where we cannot reasonably verify that the request relates to the person whose information is involved, except where applicable law provides otherwise.

23. Marketing Communications

We may send transactional communications necessary to provide our products and services, including:

Order confirmations
Shipping notifications
Delivery updates
Service appointment confirmations
Support communications
Account-related messages
Security notifications

These communications are generally necessary for fulfilling a transaction or providing requested services and may continue even if you opt out of promotional marketing.

Where permitted by law, we may also send promotional emails or other marketing communications.

You may unsubscribe from promotional emails by using the Unsubscribe link included in the communication or by contacting us.

Opting out of promotional communications will not prevent us from sending important transactional or service-related communications.

24. Third-Party Websites and Services

Our Website may contain links to third-party websites, software, manufacturer resources, payment providers, shipping services, or other external platforms.

We do not control the privacy practices of third-party websites.

When you leave Hewlettexpertsllc.com, your information may be subject to the privacy policy and terms of the third party.

We encourage customers to review the privacy policies of third-party services before providing personal information.

25. Children’s Privacy

Hewlettexpertsllc.com is intended for a general audience and is not directed toward children.

We do not knowingly collect personal information from children under 13 through our Website in violation of the Children’s Online Privacy Protection Act (COPPA).

If we learn that we have collected personal information from a child under 13 without the legally required parental consent, we will take reasonable steps to delete the information as required by applicable law.

Parents or legal guardians who believe that a child has provided personal information to us may contact us using the information provided below.

26. International Visitors

Our primary business operations are located in the United States.

If you access our Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data protection laws in these locations may differ from those in your country.

Where applicable law requires specific safeguards for international transfers, we will take reasonable steps to comply with those requirements.

27. Do Not Track Signals

Some browsers and devices provide “Do Not Track” or similar privacy settings.

Because there is currently no universally accepted technical standard governing all Do Not Track signals, our Website may not respond to every such signal.

Where applicable law requires us to recognize a legally recognized opt-out preference signal, we will handle such signals in accordance with applicable requirements.

28. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in:

Our business operations
Website functionality
Products and services
Technology
Advertising and analytics services
Privacy laws
Data protection practices

When changes are made, the revised Privacy Policy will be posted on this Website with an updated effective date.

We encourage you to review this Privacy Policy periodically.

29. Contact Information

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us.

AllTechSquad.com

Email: support@hewlettexpertsllc.com

Mailing Address: 84740 CYPRESS GARDENS LOOP FORT MYERS FL 33966

Privacy-related requests may be submitted using the contact information above.

We will make reasonable efforts to respond to valid privacy inquiries within the time required by applicable law.

30. Privacy and Compliance Commitment

Hewlettexpertsllc.com is committed to responsible handling of customer information.

We strive to:

Collect information reasonably necessary for our business purposes
Explain our privacy practices in clear language
Use personal information for legitimate business purposes
Work with reputable service providers
Maintain reasonable security safeguards
Honor applicable privacy rights
Protect customer information against unauthorized access
Retain information only as reasonably necessary
Comply with applicable privacy and consumer protection requirements

Nothing in this Privacy Policy is intended to waive or limit any privacy or consumer protection rights that cannot legally be waived.